Your Salesforce org is never finished. Every week brings new requests from your teams, new features from Salesforce’s annual releases, and changing priorities as the business grows. Momentum, CloudMasonry’s managed services practice, gives you a dedicated onshore team of Salesforce consultants to capture that work, prioritize it with you, and build and deploy it.
ACROSS OUR TEAM
MORE THAN ONE PROJECT
SATISFACTION SCORE
Who it’s for
Are Salesforce managed services right for you?
It’s likely a good fit if:
- Requests come in continuously from several teams
- You have no in-house Salesforce admin, or one who is stretched thin
- You want each Salesforce release reviewed before it reaches your users
- You’ve recently gone live and want help adopting and improving what you built
- You need a roadmap, not just a ticket queue
If your work has a clear finish line, such as launching a new cloud or a one-time migration, a project may fit better.
What’s included
One team for the day-to-day and the long view.
Administration
Users, permissions, data hygiene, and the routine changes that keep the org healthy.
Enhancements
New fields, flows, reports, and automation, built to your priorities each month.
Support
A named team that knows your org and helps with day-to-day administration and production support.
Roadmap Reviews
Quarterly sessions to plan what comes next and keep investment tied to outcomes.
The Momentum cadence
Every request follows the same path, so nothing gets lost.
Capture
Requests come in from any team, in one queue.
Prioritize
We rank work with you against business value.
Solution
Design the fix or feature, declarative first.
Build and test
Built in a sandbox and tested with your users.
Deploy
Released to production on an agreed schedule.
Roadmap review
Each quarter, step back and set the next priorities.
Engagement and pricing
How engagement and pricing work
Momentum runs on a monthly plan of hours, sized to the volume and type of work you expect. Your team brings the requests, we prioritize them with you each cycle, and you can always see where your hours are going.
Onboarding
A short review of your org so the team learns your setup, your users, and your priorities before work begins.
Monthly plan
A set number of hours each month, matched to your volume of work. Requests are ranked with you every cycle so the most valuable work comes first.
Scale as you go
Adjust your hours for busy seasons or new initiatives, with quarterly roadmap reviews built in to plan what comes next.
Frequently Asked Questions
What does Salesforce managed services include?
Ongoing administration, enhancements, release management, support, and quarterly roadmap reviews, delivered by one team that knows your org.
How is managed services priced?
Momentum is billed as a monthly plan of hours, sized to the volume and type of work you need. Contact us for an estimate based on your org.
Do we need an in-house Salesforce admin?
No. Momentum can act as your admin team, or support the admin you already have.
Can we switch from a project to managed services?
Yes. Many clients move to Momentum after go-live.