10 +
YEARS OF SALESFORCE
EXPERIENCE
4 +
AVERAGE SALESFORCE
CERTIFICATIONS BY CONSULTANT
10 /10
PERFECT SALESFORCE
CUSTOMER SATISFACTION SCORE

SYSTEM REQUIREMENTS

  • Business Outcome Focused Requirements
  • Balancing Executive Reporting and Ease of Use

DESIGN

  • Iterative Development Allowing End User Feedback
  • Collaborative Process With Client Subject Matter Experts

SYSTEM CONFIGURATION

  • Iterative Process of System Design Allowing For Mid Project Adjustments
  • System Development Driven by End User Feedback

DEVELOPMENT

  • Agile Process of Custom Code Development
  • Ability to Leverage Onshore or Offshore Development Resources

SYSTEM TESTING

  • Multiple Points of End User and Functional Testing
  • Dedicated QA Resources Reviewing All Custom Code Development

DEPLOYMENT

  • Utilizing Industry Leading Deployment Tools and Processes
  • Collborative Process of Release To Ensure No Surprises For Your COE

FULL END USER TRAINING

  • Development of Custom End User Training Guides
  • Onsite or Remote End User Solution Training

TRAIN THE TRAINER

  • Development of Custom End User Training Guides
  • Development of Custom Trainer Training Guide, Presentation, and Curriculum

ONGOING SUPPORT

  • Post Go-Live Supplemental User Training
  • Delivery of New and Emerging Functional Requirements
  • Knowledge Transfer/Training of System Administrators or COEs

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