Client: ELIQUENT Life Sciences
TECHNOLOGY
- Salesforce Contracts
- Salesforce Sales Cloud
- Marketing Cloud Account Engagement
ABOUT CLIENT
ELIQUENT Life Sciences is a consulting firm providing services to pharmaceutical, biotechnology, and medical device companies navigating complex regulatory landscapes and bringing new therapies to market.
NEED
An acquisition left ELIQUENT with operational silos. Duplicate Salesforce instances needed consolidating without disrupting active client engagements. At the same time, the legacy contract management system was struggling with the complexity of the agreements the business runs on, creating bottlenecks in onboarding and client initiation. Without unified systems for managing independent contractors and contracts, ELIQUENT had no clear visibility into its consultant portfolio or active agreements.
APPROACH
CloudMasonry modernized ELIQUENT’s operations through a phased Salesforce implementation, prioritizing business continuity throughout the Azzur consolidation rather than pausing operations to complete it.
- Deployed Salesforce Contracts with dynamic templates covering more than 20 consultant agreements, six CDA and NDA variations, more than 40 statement of work templates, and multiple master service agreements.
- Built a clause library of 100 to 200 clause types with automated workflows for generation, approval, and e-signature.
- Integrated Microsoft 365 into the contract process.
- Migrated more than 4,300 legacy contracts from the previous third-party system, using complex data mapping to preserve historical visibility.
- Supported multi-language requirements across the contract set.
OUTCOME
The integrated Salesforce platform changed how ELIQUENT runs its operations and how it absorbs acquisitions. Following the Azzur consolidation, contract processing time fell by 70 percent through automated workflows and the dynamic clause library, and unified repositories with real-time dashboards improved risk management, consultant onboarding, and visibility into contract obligations.
- Contract processing time reduced by 70 percent.
- Duplicate Salesforce instances consolidated without interrupting active client engagements.
- More than 4,300 legacy contracts migrated with historical visibility preserved.
- Unified repositories and real-time dashboards supporting risk management and consultant onboarding.
- A proven playbook for integrating future acquisitions rather than a one-off consolidation.
