Seven Corners is a travel insurance and benefits management company offering customizable travel protection plans for individuals, families, and businesses, with coverage for medical emergencies, trip cancellations, and international travel risks.
NEED
Seven Corners needed a partner for ongoing support and enhancement of their Salesforce Marketing Cloud environment.
APPROACH
CloudMasonry began with a structured discovery to align on priorities, then moved into Managed Services against a shared backlog. The work aligned CRM and Marketing Cloud data, enhanced journeys and email deployment, and included a dedicated customer lifecycle project.
A structured discovery to evaluate the CRM and Marketing Cloud integration.
A review of data schemas to set priorities.
Ongoing Managed Services against a prioritized backlog.
Enhancements across journey architecture and email deployment.
A dedicated customer lifecycle project.
OUTCOME
Seven Corners runs a well-integrated platform with refreshed journeys, reliable email delivery, and a clear improvement roadmap.
Aligned CRM and Marketing Cloud data models.
Refreshed customer journeys.
Rebuilt email deployment and journey architecture.
A well-integrated platform the marketing team can build on.