Spring Health Client Story

Client: Spring Health

TECHNOLOGY

Salesforce Health Cloud

ABOUT CLIENT

Spring Health provides employers with a tech-enabled mental health platform, connecting employees and their families with a network of providers to deliver evidence-based care.

NEED

As Spring Health prepared to expand into new regions, they needed a provider management model supporting regional rates, group practices, and multi-entity billing.

APPROACH

CloudMasonry embedded technical experts in Spring Health’s development team. Together they designed a rate card data model with full change history, automated provider onboarding, and connected billing and document workflows.

A new data model supporting multi-region rate cards.
Change tracking and versioning on rate data.
Automated provider onboarding flows.
Lightning Web Components for capability management and screen flows for validation.
Integration with billing systems and document templates.

OUTCOME

Spring Health has a provider platform built for regional growth, with automated onboarding, less duplicate entry, and change history that supports billing accuracy.

A rate architecture built for regional growth.
Automated provider onboarding.
Full change history supporting billing accuracy.
Less duplicate data entry across provider operations.

An embedded partnership that continues as Spring Health grows.

Client Success Stories

CloudMasonry partnered with Flexera to develop and integrate a new online community in support of over 80,000 customer and partner community users.

CloudMasonry implemented Salesforce Marketing Cloud Engagement for CoinFlip, launching automated campaigns across customer segments and training the team to run marketing operations independently.

CloudMasonry partnered with Springboard Collaborative to strengthen its Salesforce data, invoicing, and partner portal and map its roadmap.

CloudMasonry partnered with ZELUS to move quoting into Salesforce Revenue Cloud Advanced, giving leadership real-time visibility into pricing.

CloudMasonry helped Kensington gain valuable insights into their account-based marketing efforts through the implementation of an advanced marketing analytics tools.

CloudMasonry built a Revenue Cloud and OmniStudio document engine for Opti9, generating branded proposals from Salesforce across its account and partner hierarchy.

CloudMasonry delivered a five-cloud Salesforce platform for ASME, replacing legacy PIM and order entry systems and connecting quote-to-cash with digital commerce.

CloudMasonry migrated West Point Partners off Apto onto Financial Services Cloud, then added Marketing Cloud Account Engagement and an Agentforce records pipeline.

CloudMasonry partnered with Strata Decision Technology to redesign their Salesforce environment to better support their business needs.

CloudMasonry partnered with World Advisors to streamline advisor compensation statements generated from Salesforce.

CloudMasonry built a MuleSoft integration architecture for Smash Park, consolidating guest and operational data from multiple systems into BigQuery and Salesforce Marketing Cloud for automated reporting and targeted campaigns.

CloudMasonry unified VIZIO’s dual Salesforce instances through a phased Media Cloud transformation, delivering end-to-end quote-to-cash across advertising and media operations.